Baby Belly Botanicals first opened in Fall 2006 as a spin-off to the widely successful Baby Belly Boutique. The proprietor, Debbie Kaliszewski, has been working with the birthing and breastfeeding community since 1998. She is a certified Doula through DONA and CAPPA, with training in labor massage and infant massage. While working with clients she noticed a need for moms to find maternity and infant products that can't be easily found in stores.

Baby Belly Botanicals searches long and hard to find new products that are effective and unique for pregnant moms, breast feeding moms and infant care. We feel you will enjoy our products, information and future growth with new items.

Customer Service

Baby Belly Botanicals is available 24 hours, 7 days a week for online ordering.
Our regular business hours are
Monday - Friday from 9:00 a.m. to 1:00 p.m. Mountain Standard Time.

PHONE:
Our number is (303) 678-8899.

If you have any questions during non-business hours, please call our toll-free number to leave a message and a customer service representative will return your call the next business day.

EMAIL:
For email correspondence our general email is info@babybellybotanicals.com.

PAYMENT METHODS:
We accept Visa, MasterCard, Discover and Paypal.

RETURNS & EXCHANGES:
Complete customer satisfaction is our goal. If you are not satisfied with your purchase, please return your order within 30 days of your purchase for an exchange or refund. Items returned after 30 days will be issued a store credit. All returns and exchanges must be unused, unwashed and undamaged with original packaging. Returned items are subject to a 20% restocking fee.

If you believe your items have been lost or stolen, please contact Baby Belly Botanicals as soon as possible to expedite claims processing. All lost items will be subject to verification through UPS or USPS.

If your merchandise arrives damaged, please contact Baby Belly Botanicals within 10 days of delivery or send back damaged items with the return form provided. List damaged item(s) for a prompt refund or exchange.

SALES TAX:
Orders bought within Colorado, or being shipped to Colorado will be charged a 7.7% sales tax.

SHIPPING & HANDLING:
We offer Overnight Shipping on our checkout page.

Orders placed before 4 pm MST Monday through Thursday will be shipped within 24 hours, following credit card authorization. Orders placed after 4pm MST on Friday, Saturday and Sunday orders will be shipped the following Tuesday. Overnight orders placed before 2pm MST will be shipped the same day after credit card authorization. Overnight orders placed on Friday will be delivered the following Monday. There is no weekend delivery service.

Backordered Products
Occasionally, a product may be backordered and will not be available for shipping within our normal delivery schedule. If this is the case, we will contact you, provide you with an estimate of availability for the backordered product, and ask how you wish for us to fulfill your order.

ORDER STATUS:
To check your order status, please email info@babybellybotanicals.com. A sales representative will reply with your order status and your UPS tracking number.

ONLINE SECURITY & PRIVACY:

Security:
Baby Belly Botanicals provides a secure site for online transactions. All credit card numbers are encrypted for safe, secure online purchasing. We use Secure Sockets Layer (SSL) technology to protect the security of your information transmitted to us.

Privacy:
Baby Belly Botanicals adheres to the strictest policies regarding customer privacy. Under no circumstances does Baby Belly Botanicals share customer information with third parties.

Customer information is used to process online purchases only. We collect name, address, email address and phone number information. All online purchase customers are sent a confirmation email.

Items purchased are listed with customer information for tracking purposes and item disputes or returns.